ICT Sector

INFORMATION TECHNOLOGY SECTOR

This is a new sector that has started operations this financial year (2017 / 2018).The sector is headed run by the Information Technology Officer.

Objectives

  • To conduct routine configuration and installation of IT solutions / systems
  • Planning and undertaking scheduled maintenance and upgrades.
  • Setting up user accounts for staff, ensuring that they know how to log in and solving password problems.
  • Act as consultant or adviser for computer problems beyond the knowledge of technical support staff.
  • Repairing and replacing parts.
  • Maintain and update the inventory of ICT equipment and related materials in custody.
  • Ensure adherence to safety standards by IT system users and other staff or service providers under their supervision.
  • Provide end user support for desktop and server based applications.
  • Supervising outsourced IT related works at the district.
  • Troubleshoot, investigate and solve computer software and hardware
  • Any other duties as it may be assigned by the immediate supervisor from time to time.